Yandex.Money: the number of the free support service and the hotline 8800. Yandex.Money - Support Service: How to write a letter?

An article on the contact information of the support service, circulation options.

Payment service Yandex. Money gained popularity among users, a simple interface, reasonable distribution and regulation of cash accounts. The Yandex system is famous for the excellent technical support team.

Payment system Yandex. Money

In this article, we consider options for contacting technical support, tell you how to use the resource, indicate the necessary phones.

When should you contact the support service?

• in the case when the money transfer did not reach the user
• the system writes "Wrong security code", with a properly gained code
• the money was stuck at the point in the translation system
• if the terminal “ate” the invested money, but the transaction did not pass
• in the case when it is required to return the money with Yandex. Wallet

Yandex support service. Money

The main, free number of the system support service 8 800 250 66 99. Calls are free throughout the Russian Federation.

Options for circulation

Option No. 1

• sign in Yandex. Money you can see the link here.
  

Yandex system. Money. The main page

• see, call the number +7 495 974 35 86located at the top right of the main page

Option No. 2

• sign in Yandex. Money you can see the link here.
• open a special application on the site

Application on the site

• fill out the application form, sanctify the problem, ask a question
• press the key "Send"
• wait for some time, within a few hours (depending on the loading of the service) answer

Option No. 3
This method is acceptable if the problem has occurred when using the terminal.
What needs to be done:

• if a problem arises, a service support phone will appear on the terminal screen (below) Yandex money. Call, call is free.

Option No. 4

• sign in Yandex by the above link
• press the option "Help"
• find the answer among the given standard questions and answers.

Service nuances

Sometimes, there are general problems on the system server, the hot telephone line is busy. In this case, you should wait when the technical work on the server is completed.
Sometimes, the user account is blocked with suspicion of commercial activities. It takes time to convince managers Yandex in the opposite.

Useful contacts

• free support phone number 8 800 250 66 99
• +7 495 974 35 86 - Support Service Yandex Money
• +7 495 739 23 25 - Contact phone number of the main office in Moscow
• +7 812 334 77 50 The main office in St. Petersburg

We think this information will come in handy, all issues will be resolved!

Video: Yandex support service. Money