Can't I enter Instagram from the phone? What to do if the phone does not support Instagram?
Social networks have so firmly entered modern life that it is already difficult to imagine it without virtual communication. However, sometimes applications stop working or simply not installed. Why this can happen and what to do - read in the article.
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What devices support Instagram?
If you have a phone with a camera based on the Android or Apple iOS platform, this does not mean that you can download and use the Instagram application. In order for you to use the application, you need:
- Base version Android should be not lower than 2.2
- Support Opengl ES 2 On your device (phone or tablet)
- Devices with a version of Android below 2.2 or without Opengl ES 2 (for example, HTC Wildfire) do not support and do not use Instagram filters, therefore, the application on such phones or tablets cannot work correctly
- If you have Apple iOS With version 4.2.1 and above, you can use new versions of Instagram (from V2.0)
Find out which version of the platform Android On your device is quite simple:
- Go to "Settings", is located in the general menu
- In the menu that appears, find a item with the name "On the device (on the phone)"
- Now find the line "Android version"
How to find out the version of the Android platform
If you have a device Apple, you can find out the IOS version in several ways:
Using a computer with iTunes:
- Launch iTunes on a computer with a connected device and wait for synchronization
- Click on the device
- Go to the "Review" tab
Without a computer:
- Go to "Settings", is located in the general menu
- Go to the "Main" section
- Click on the item "On the device"
By the way, if you need to update the software on your device, use the algorithms described above.
How to find out the version of Apple iOS
If you cannot enter Instagram
There are cases that the version of the device is sufficient to work on Instagram, however, when trying to download and install the application, an “incompatible device” error appears.
In this case, try cleaning the data in the Google Play store
- Go to "Settings", is located in the general menu
- In the menu, select the line "Application Manager"
- Click "All" and find "Google Play store"
- Click on the "Clean data" button
If you are trying to go into an already installed application, but it doesn’t work out - the reason may be in blocking the password or account. Why such a problem arose, as well as ways to resolve it, you can find in the article Why are comments on photographs of celebrities on Instagram are blocked?
If you can’t enter Instagram
Instagram freezes when processing photos or videos
If you normally install and use the Instagram application, the entrance to the social network is carried out without problems, however, the device freezes about the time of processing photos or videos, try to forcefully close the program, and then start again.
- On the device Apple iOS Exit the application using the main button
- Then press the main button for the appearance of a pop -up panel 2 times
- Hold the program icon until the shiver appears (approximately 5 seconds)
- Press the red button with minus on the program icon
- On the device Androidgo out of the application
- Go to the "Settings", the icon is in the general menu
- Go to the point "Applications"
- Select the line "Applications Management"
- Find the Instagram application, click and select "Forced stop"
After updating the application, you may encounter the problem of downloading your video. The fact is that this function only works on Android 4.1and higher. At the same time, you can view the videos of other users anyway.
Video is not downloaded on Instagram