How to change, edit or supplement the review of Aliexpress?
In this article we will tell you how to leave reviews on Aliexpress and manage them after placement.
Navigation
Sometimes there are situations when the buyer for Aliexpress A positive review was left, and then problems with the goods were discovered and it became necessary to change it to the negative. Or if a bad review was left, and later the problem with the seller was solved, then there is a need to correct it on a positive one.
The rules of the site allow you to leave your opinion over a month from the time, as the receipt of the goods was confirmed when the transaction is closed.
To send your opinion, click on "Confirmation of receipt of goods" V "My orders" And the system will offer to write a review.
When the transaction is already closed, and you decided your opinion, then you need to open "Office of reviews" and in “Waiting for reviews»Open the goods to leave the review of it. This possibility is provided approximately 30 days from the date of closing the transaction.
Can I change your review?
Now let's talk about making adjustments to the already left review on Aliexpress.
- Open "My orders"
Section "My Orders" on Aliexpress
- Choose "Office of reviews"
How to manage the reviews on Aliexpress?
- Click on "Active reviews". Here are those opinions that still have the possibility of corrections, commented, they can be complained or erased.
- To change your opinion, click on "Answer". If the key is absent, then you can’t do anything.
Active reviews on Aliexpress
- Choose for removal "Complain". This line can also be inaccessible.
- There is still the opportunity to write the subtraction. He will be shown under the main opinion on the product page.
- By the way, it is also impossible to correct grades for goods.
- When pressing a button "Answer" A page will open where it is allowed to leave a commentary on the product and each user will see it. By the way, it is necessary to write in English.
An example of adding an additional recall Aliexpress
What to do if the seller asked to correct the review?
If someone writes a bad review, then the seller promises the Golden Mountains and begs to change it. In this case, it is necessary to act so that at first the seller fulfills the promise and only then you will correct your opinion. This agreement is only oral and everything is done at its discretion.
By the way, if you have received a defective thing either with defects or another problem arose, then you can always try to agree with the seller. Although if he sent you frankly low -quality goods, then it is not a fact that he can rectify the situation. Well, if you have not yet confirmed the receipt of the goods, then start the dispute.
How to write a comment on the product?
More recently, it became possible to add comments not only to the goods you bought. The most interesting thing is that there are no restrictions. To activate this function, it is necessary to establish an extension in the browser AliExpress Feedback.
AliExpress Feedback