M.Video - Warranty in the online check on the Goods for goods: Terms, Terms of Exchange of the Goods, Repair. M.Video: How to pass goods under warranty?
In this article we will talk about the conditions for the exchange of return of goods in M. Video.
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M Video It is one of the leaders in sales of household appliances in Russia.
For beginners, we recommend the article How to order a product in the store M.Video via the Internet? Is it worth buying goods in M.Video?
The company's network is well developed and purchased the necessary product near the house, as well as in the online store. In this article we will talk about the peculiar features of the purchase.
Return of goods M.Video
Sometimes, after buying some thing, a person understands that she does not fit him. In such a situation, it can be exchanged for similar or get back money. It gives 14 days from the date of purchase. As a rule, the money is returned, provided that on the day of appeal, there was no such product in the store.
Return is made in the case of:
- Good quality product
- The goods did not approach the color, size and other criteria
- The seller did not provide compulsory data on the product, for example, there is no Russian instruction
When purchasing things in the online store, you have only 7 days to return, instead of 14.
M.Video: Free phones.
- 8-495-777-777-5 - Moscow
- 8-800-200-777-5 - The rest of the regions of Russia
- Email address: [Email Protected]
Return of goods M.Video Guarantees
While the warranty is valid for the product, the buyer has the opportunity to contact the store or to the manufacturer if there are deficiencies in the work. The warranty period is indicated in a special coupon, which is included. If, when troubleshooting is detected, the warranty is still valid, then you need to contact the manufacturer's service center, where it can repair a thing or change to a new one.
Repair or replacement is made only if the breakdown occurred not by the wine owner, so be careful.
M.Video - Return without problems
Exchange without problems
The company cares about all buyers. Therefore, she developed "exchange and refund without problems." If something has not arranged in the purchase, you can change it within 30 days. And if you did not pick up a product for exchanging, then the money will be returned. You can make a refund or exchange in any store. As for things acquired through the online store, then the exchange is already made according to the "Consumer Protection Act".
How to return the goods delivered by courier?
If you bought something via the online store and you brought the order Courier, then you can return it no later than seven days. Conditions for returning all the same as for ordinary stores:
- There should be no external damage
- The goods should not be used and save the view and all properties.
- The kit must be complete
- If you were given a gift, then it should be returned too
You can arrange an application at the phone number indicated in the check. Within two days, a courier will arrive and take it. As for the return of money, the decision will be made within 10 days. It is worth saying that the shipping cost is compensated, will not.
How to return money?
- Provide a check about buying
- Return equipment in full configuration
- Write a statement indicating the reason for the return
Returning funds within three days regardless of payment method.
Additional warranty
Fastroservis
In addition to the usual guarantee for goods, M Video Has an additional one. Specially for this, two programs have been developed:
The company takes care of its customers and even though it happens unpleasant situations, but without it can not do. Customers always boldly acquire the technique in M Videobecause we are confident that with faults it will be replaced or repaired