Why does the computer sees Windows Phone?
Sometimes, when connected to a Windows Phone computer, problems arise. What is it connected and how to troubleshoot?
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If you can encounter problems with the following problems when connecting Windows Phone to a computer:
- The phone is not determined by the system
- The synchronization program does not start
- Display error message is displayed
To eliminate the problem, why the computer does not see Windows Phone, use the instructions below.
Check USB connection
Why does the computer sees Windows Phone?
Make sure that the correct USB cable is used. You should not connect the phone with a non-original cable, as well as connectors on the front panel of the PC, since they do not provide the desired power level.
Look, whether the phone is shown in the device manager:
- In searching the system, write the device manager and select it.
Windows 7 Device Manager
- A window will open, where the list of available devices and the name of the computer is presented. If they are not shown, then click on the name of the computer or touch it. Your phone name must be spelled out in portable devices.
Where to find device dispatcher?
If the device manager does not define that the phone is connected, then the reason may be in the phone or computer connector. Possible causes can be:
- A low-quality wire is used, for example, it differs from what is included in the package.
- The USB port on the phone clogged. In this case, blow it with a compressed air from the spray to make the connection better.
- The USB port of the computer is wrong. Try to stick the wire to another port. Or use another computer to eliminate problems with your PC.
- Restart your device.
Restart device
What if the computer does not see Windows Phone?
- Press and hold the power button, and then swipe down when the corresponding message is displayed.
- After shutdown, connect the smartphone to the port for re-connections.
- After restarting the phone, follow the instructions of the manufacturer to reboot PC
- Check that the phone has the latest version
Verify Windows Phone updates
- If you want to upgrade, the phone will tell you about it.
Update device driver
How to update the drivers on WindowsPhone?
If there are problems in the work of the device, or its drivers require updates:
- Connect the phone with PC original USB cable
- Go to the Device Manager and monitor the connection correctly.
- If it is incorrect, then the exclamation mark will stand near the device. By the way, the gadget can be shown in other devices.
How is WindowsPhone displayed in Device Manager?
- Click two times on Windows Phone and go to properties.
Windows Phone properties on PC
- Click the Drivers tab and delete them.
- After that confirm the operation
- Next, go back to the dispatcher and in the Advanced Menu, click on the equipment configuration update
How to update hardware configuration in device manager?
- Now find your device in the list and go to the properties.
Windows Phone properties in device dispatcher
- Select an update and activate PC search
- To select the file location, click on the "Overview". You need a folder C: \\ Windows \\ inf \\.
How to find a driver for Windows Phone?
- Choose it by pressing the OK button
- Go further and start the installation. Sometimes only the button for closing
- When the installation is completed, close all programs
- Restart the PC after receiving the request
For manual download and driver installation:
- Download Windows Phone - Other Hardware - WinUSB Device
- Click on download and boot archive
- Find it in the download folder and open winusbcompat.cat
Unpacking the archive with Windows Phone drivers
- Choose a place to extract it
- Repeat anew to update, but now instead of opening a folder C: \\ Windows \\ inf \\ you need a saved file
Delete and reinstall the synchronization client
WindowsPhone Synchronization Kit
For PC
- Run the control panel
Windows Control Panel
- Select Program Delete
Remove Windows programs
- Find a Windows Phone application and click Delete
- Reinstall the client for the desktop system. It is possible to find it here
For Windows Phone
- In the search for applications, find Windows Phone and select it delete
Search Windows Phone Application
Search for Windows 10 applications
Search for Windows 8 applications
- The application can be downloaded from the store from the smartphone or here
Check that USB settings are correct.
Some phones have a USB setting:
- Mow left the display to open the list of programs and go to the settings.
- Here I find USB
The setting provides a connection to transmit separately from the wire. If your phone has such an opportunity, then see the setting to make sure that the USB data is enabled.
And the last procedure: on Winphon_E, disconnected from the PC, release the folders with photos (Camera Roll on the phone and on the flash drive), after which you restart the phone.
The problem is in the consecutive cord, use the original and the computer will see the phone, thin Chinese shoelaces are suitable only for charging. He himself solved the problem in this way.