Media Marct - Return of goods and money under warranty and check: Conditions
In this article, we will talk about the features of the exchange and return of the goods to the Media Markt online store.
Internet—shop Media Markt refers to ten the best shops Russia. Buyers they prefer exactly this shop thanks to his quality service, comfortable procedure return, adequate prices, a also convenient committing purchases.
How return product v internet shop domestic technology and electronics Media Markt by guarantees and check?
For togo, to return product back v shop, necessary know conditions, on which he provided:
- If you participation v bonus program Media Marct, a bought thing it has proper quality, that change her can on conditions services « 60 days on exchange and return».
- Facilities behind purchase return on bonus card Media Markt.
- If after acquisitions goods buyer his i damaged, that change or return his will it is forbidden.
- Technically complex goods (navigators, computers, game prefixes, video cameras and so further)can be replaced v flow 15 days with moment acquisitions. After expiration given deadline return provided only at availability defect, if his not eliminated v residered term, or after several repair product all equals not works.
- Media Marct trying go to each client towards to meet and v some situations produces exchange purchases, which according to legislation return not subject.
- If buyer not accepts order v installed term, that this is violation conditions contract by buying—sale. IN such situations Media Marct it has right ask buy product or refuse from him.
Media Marct — program « 60 days on exchange and return»
Media Marct - program "60 days for exchange and return"
How and many other the shops, Media Marct it has own program exchange and return, according to which u buyer there is 60 days, to perform appropriate operation. Let's we will analyze, which the same conditions offers program.
- U buyer must be registered special bonus map store v check
- Map must be activated on moment acquisitions goods
- Map loyalty not must be blocked
- Necessarily provided commodity check or another document for confirmation purchases
- U goods not must stay traces operation, a commodity view must be v safety
- Factory seals and labels must stay on place
- U goods there is original package, which necessary provide back v shop
- All accessories, equipment and consumable material must be on place
- If although would one condition not followed, that on return and exchange given total 14 days
According to given program return or change it is forbidden:
- Items personal hygiene — epalator, razor, toothache brush and so further
- Goods for care behind children and sick — thermometer, kit for manicure, scales and so further
- Wires and cables, sold by meters
- Goods with sim—cards v configuration
- Goods with disposable packaging, if last opened
- Rentified product
It is simply impossible to return the goods under the “60 days of return” program, they are not accepted. I bought a lens, was from the window, respectively, the packaging （box） was opened, at first this was the reason for refusing to return, then the law on the protection of consumer rights, which states that the photo and video technique are not refundable. Before I bought it, I called the media park on the hotline, where I clarified it, I can definitely return the object for the camera for this action, to which the operator answered me exactly after waiting. The staff is not aware of the shares of my own store. Do not fulfill their own shares, continuous divorce, you will have to go to court. The opinion about the store is spoiled, I won’t buy anything else there.
Similar situation! chaos !!!