Svyaznoy: How to find out the status of repairing the phone under warranty? Svyaznoy - Service Center: Checking the status of repair on the authorization code

Published by B. Svyaznoy
/
21 Feb 2017.

An article on how to find out the status of the purchase order in the store "Svyaznoy".


Removing the device to repair to the nearest workshop should have to call, visit, disturb the specialist to find out information about the repair stage. Anxiety can be avoided if you gave the equipment to the service center "Svyaznoy".

7

Repair of smartphone


The popular store has thought of your questions about the status of the product, for you!

Procedure

Consider the procedure for information on service centers:

  • press key "Svyaznoy Support"upper menu, in the middle
1

Activation of the "Silent Support" key

  • we get to the customer support page
2

Client support page

  • choose your city, for example, St. Petersburg
  • we enter the brand of your device to be repaired in the string, for example, Samsung
  • we enter the device category in the line: Smartphone, Telephone, Tablet, Laptop, TV
3

Input to special stamps and device categories

  • the map shows the circles, service salons of the selected city with addresses and telephones (in this case in St. Petersburg)
3

Information on addresses and phone numbers "Svyaznoy"


We have taken steps to find out which service center you can pay to the repair.
Next, you can call according to these phones, learning the repair status or view information on the site.

How to view information on the site?

  • first of all, go to the site by reference here
  • go to the option "Svyaznoy Support"
  • activate the option "Repair Status"
2

Option "Repair Status"

  • open page "Repair status and quality verification, coordination of paid repair"
5

Page "Repair status and quality check, coordination of paid repair"

  • enter the numbers of authorization code in a special row
  • press the key "Find out the status"
  • view information at the repair stage


Note; The authorization code is specified on the letterhead decorated in the store.
Another option, learn about the status, fill out the application form online, on the support page, press the key "Send". The answer will come during a small period of time.

6

Filling a form according to information about the status of an order online


Thus, you will not worry about the deadlines, the repair stage, be it a smartphone, telephone, tablet, laptop or TV!
Score "Svyaznoy" Provide useful information!

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