Order status "Transportation Canceled" to Ali Extress: What does it mean to do?
The article will tell that it means the status "Transportation is canceled" on Aliexpress.
Internet users who are buyers online store " Aliexpress"Gradually master this trading platform and already disassemble themselves. And, as a rule, when buying a product, they are most often faced with the status of orders of the form: " Cancel the order», « The order has been sent», « Order is processed" etc.
How to solve the problem if the order status "Transport is canceled" on "Aliexpress"?
All these statuses give to understand the client, at what stage is his trading deal with the online store. But sometimes the buyer may encounter a completely incomprehensible thing for himself. For example, many users ask, order status " Transportation canceled" on the " Aliexpress"What does it mean to do?
Yes, and such an order status can be found on " Aliexpress"What we will talk about in more detail in our present review.
On Aliexpress in tracking, "Transportation is canceled": how to understand this status, is it necessary to open a dispute?
In order to find out what the status of your order on " Aliexpress", You need to do the following:
- In your personal account we go to the orders section, as shown in the screenshot. We immediately choose the order, which we have previously been issued and pass to it (click on " More details»).
How to solve the problem if the order status "Transport is canceled" on "Aliexpress"?
- Next, go to " Tracking Departure—Details"And get acquainted with the information provided.
How to solve the problem if the order status "Transport is canceled" on "Aliexpress"?
On the specified page, we can observe the so-called parcel tracking. That is, when sending parcel by mail, the client is issued information about where the parcel is made from the moment of sending to arrival at the destination (here it is worth saying that the time zone of your country and the sender's country may not coincide).
But if we see the status " Transportation canceled"What does this mean? And the thing is that your parcel was not even sent. Consequently, your order has canceled no reasons depends on you. Now I will study why it happened.
FirstlyThe reason for the abolition of transporting your parcel can be the following. The fact is that when sending the parcel is given a special email identifier, which you can track the movement of this parcel. But your seller could simply get this identifier in advance (and convey to you on the site) even before the mail refused to send the parcel.
Obtaining the identifier by the seller and the transfer of its client is a prerequisite for the trade transaction on " Aliexpress", Without which she may not happen. True, not every seller is distinguished by exceptional patience and conscientiousness.
Some sellers, when they see that their goods are paid and the order is made, then the fight is hurry to complete the transaction. They already contact mail in advance, which usually sends their goods to different countries of the world. Thus, they book an email identifier, while the parcel is not yet packed.
As a result, the buyer receives an identifier, and the seller for one reason or another (learn about them below) did not send your parcel. By the way, this is well aware of various kinds of attackers who hope that the buyer, having received the identifier, simply will not track the parcel.
SecondlyAs already mentioned, to send the parcel, the seller contacts the corresponding postal company, since he does not send anything on its own. But it may turn out that the postal firm has difficulty sending goods, which the seller himself should worry about. In principle, such problems rarely happen, and the seller should simply turn to other transport companies.
Thirdlywhy mail may not send the parcel? Of course, the reasons are different, but most likely is related to the seller himself. Many sellers, especially beginners, simply do not have great experience. They incorrectly make the parcel, violate the rules for sending goods, so the mail and refuses to perform the order. In this case, the seller will have to reorder the order again.
So, we revealed the question above, "who is to blame." Now it remains to decide, "what to do?". If you encountered a problem when " Aliexpress»The status of your order" Transportation canceled"You should take, for example, such actions:
- First, we need to wait for the delivery of the parcel. As we learned from the foregoing, the Seller can simply make a parcel incorrectly, and he should send it again.
- It is best to keep in touch with the seller, do not be ashamed to ask him questions. This will be an additional measure in solving all the problems associated with your order. If the transportation of your order is canceled, then write the seller in the chat, explaining the situation. When communicating, you can apply the package tracking screenshots. In this case, your seller will contact the mail to solve all the questions. If the question is not resolved, then you can open a dispute.
- How to open a dispute? If you are sure that the seller cannot solve the problem with sending your parcel, then contact the support service " Aliexpress" Go to the list of your orders, and opposite the goods that was not sent to you, click on " Open dispute" Next, fill in the data associated with the cause of the dispute. In particular, you should choose a category " Problems with delivery of goods" Next, store employees will contact you and help you solve your problem.
How to solve the problem if the order status "Transport is canceled" on "Aliexpress"?
How to solve the problem if the order status "Transport is canceled" on "Aliexpress"?