Why can't I enter the personal account on Aliexpress, although I enter the right password? What should I do if you can't go to your account on my page, my orders, profile?
The article describes the possible reasons why the user can not go to his account on " Aliexpress».
Navigation
- What are the reasons closed access to the "personal account" on "Aliexpress" when entering the password and login?
- "Aliexpress" blocked my account. What to do?
- The reasons for which the user cannot enter the "Personal Account" on "Aliexpress" from the phone
- I can not enter my profile on "Aliexpress" in Russian, because I forgot the password
- Video: If Aliexpress blocked the account. What should I do?
Popular Chinese online store Aliexpress"It is constantly being improved by offering users all new amenities. But often customers complain that they cannot, for example, go to their " Personal Area" Online.
Why I can not enter my personal account on Aliexpress, although I enter the right password what to do if it does not work out in my personal account on my page, my orders, profile
In today's review, we will talk about why users do not have access to " Personal Account»In the online store" Aliexpress»From the phone and computer, even if the login and password are entered correctly.
What are the reasons closed access to the "personal account" on "Aliexpress" when entering the password and login?
If you believe the sets of reviews, very many users at some point can not enter your account (and, therefore, in " My orders") on the " Aliexpress"At the same time, they argue that the password is correctly introduced several times. Below we will give a list of all possible reasons that can contribute to this, as well as give some tips on solving the problem in each case. All basic information will be set forth in the table.
| The reasons for which access to the account on AliExpress can be closed | Ways to solve the problem |
| Motes in the online store | Do not go to the site within 2-3 hours, after which try again to log in. In some cases, you can write to the technical support of the online store (in English) |
| Online store updated | Do not go to the site for 1-2 hours, after which you try to log in again |
| Mallings with a browser through which users enter the site |
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| Antivirus program installed on your device blocks access to the website of the online store | In your antivirus program, make a website in the list of trusted. How it is done, find out in " Help»Antivirus |
| The browser is configured to memorize passwords to enter sites, and the user initially entered the wrong password | When entering a password, check whether the layout of your keyboard is set correctly and whether it is not included. " Caps Lock.» |
| Preventive work will be introduced on the site. | Online store always notifies technical work on the site and time to conduct them. |
We can also advise you to try logging in on this site. linkor logged in social networks if you previously tied them to your account.
"Aliexpress" blocked my account. What to do?
One of the reasons why you can not enter your account on the site " Aliexpress"May be blocking your account. Below we give a table explaining the possible reasons for blocking and solving them.
| Causes for which your account can be locked on Aliexpress website | Ways to solve the problem | ||
| Not activated Account after registration | Go to your email if the letter came from the site with a link to activate, then go through it. If the time to activate the account came out, register again | ||
| Information is checked | Online store sometimes requests additional information from users. As a result, the user must receive a letter from the store to e-mail and provide the required information | ||
| The user often replaces payment methods | An online store may suspicion relates to persons who often use different web wallets or bank cards. Try to use one card and one wallet | ||
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The rating is available not only from sellers, but also by buyers. If your rating fell low enough, then this may cause questions from the site administration. Try to behave more active in the online store | ||
| Multiple refusal of payment when placing orders | If you too often delay the payment of the order in order to get a discount from the seller, your account can be blocked. Pay orders immediately | ||
| Systematic opening of the dispute | If you open an argument in the online store, then always argue your requirements to return the money. Do not open disputes if you do not have any evidence | ||
| Payment of orders is not your card | All orders must be paid by a bank card belonging to you. If the card is decorated even on your children, parents, brothers or sisters, you can block you | ||
| Trade deals with sellers outside the online store | Try to buy goods from sellers on " Aliexpress » only within the framework of this online store, otherwise you and the seller can block |
Of course, if your account was blocked without any opportunity to return it back, then you will not restore it. You will have to register a new account. But keep in mind that if you come to the site under exactly the same IP, according to which your old account was blocked, you can also not enter your " Personal Area».
The reasons for which the user cannot enter the "Personal Account" on "Aliexpress" from the phone
Problems with the entrance to your account on " Aliexpress»Maybe when working on a mobile phone. Possible reasons:
- Preventive work is underway on the site.
- Mobile application malfunctions
- Mobile Internet Machines
- Incorrectly entered login and password
I can not enter my profile on "Aliexpress" in Russian, because I forgot the password
Almost all Russian-speaking users prefer the site version Aliexpress"In Russian, since, among other things, in this case, all prices for goods are indicated in rubles. But what if you forget the password and can not enter your account? In this case, follows:
- Go on the website " Aliexpress", click on the " To come in»
Why I can not enter my personal account on Aliexpress, although I enter the right password what to do if it does not work out in my personal account on my page, my orders, profile
- In a new window, click on the item " Forgot your password?"And then follow the instructions of the system
Why I can not enter my personal account on Aliexpress, although I enter the right password what to do if it does not work out in my personal account on my page, my orders, profile