How to return a cell phone to the store, if he did not like? Is it possible to return the purchased mobile phone to the store within 14 days?
In this article we will talk how you can return the phone to the store M.Video.
Navigation
One of the largest networks of stores selling equipment is M Video. The network is well developed, so you can always find a store near the house.
As in any other store, it happens that buyers return the goods back, but not everyone knows all the nuances of this process.
In this article we will discuss how to return the phone to the store M Video.
In what cases can the phone be back to the store M.Video?
- The phone does not match the quality
- The product itself is good, but not suitable in size, color, fashion
- You did not provide mandatory information, for example, instructions
How is the return phone return to the store M.Video?
If you decide to return a fully working phone, then remember that you will not get money for it. You will be replaced with a similar functional. To return exactly money, a similar product should not be in M Video.
If you hit the situation when you still return the money, then be prepared to wait a couple of days, as the refund is not immediately, but for three days.
As for the exchange, the Seller is obliged to produce it within two weeks, and the day of appeal is not taken into account.
How to arrange a refund in M.Video?
How is Returning in M.Video?
To return to be issued successfully, the following requirements must be respected:
- The buyer must provide a check or warranty card in proof of the purchase of the purchase in this store.
- The phone must keep your product view, tags, stickers and so on
- In addition, all its functions should work
If all the conditions are followed, the buyer must write a statement and indicate the reason for the return and product that I would like to receive. The application itself is drawn up in arbitrary form.
Submit statement The buyer must personally. And it is better in two copies, so that one of them remains in the hands.
If the administration refuses to accept the application within the deadline (45 days), then you can send it by registered mail.
What if there is no check?
In this case, proof of the purchase of a phone in M Video may be:
- Warranty coupon
- Any document where the date is purchased, the signature and seal seal
- You can call a witness confirming the fact of purchase
- You can check the goods on the barcode
To return with the lost century, a special act is filled with the reasons for the return. In addition, an application is additionally drawn up that the check is lost.