How to return erroneous payment of tele2?
Put money on the phone, but confused the number? Learn how to return the wrong payment of the tele2.
Each operator providing communication services allows subscribers to adjust payments. If you mistakenly scored a telephone number 2 in the terminal, then the operator can help in this situation. How to return the erroneous payment of the tele2? We will talk about it further.
There are two ways to check payments:
- Through support service
- Using office office consultants
Now let's talk about returning more.
Money was sent not to that number
If you accidentally sent money to the wrong number, then you do not need to be upset - the error is completely corrected. You will need to have a check, where all payment data is indicated. If you did not save it, then unfortunately, the refund will not work. If there is a check, call the telephone help telephone number 611.
As soon as the operator answers you, tell him about the situation. He will ask you to inform information about the payment - the room where the payment was sent, the right number, date and time of payment, the terminal number. If everything is correct, the consultant will create an application to adjust the payment, and after a while money is credited to you.
By the way, the money is credited during the day. Even with the right payment is not a fact that it will be credited instantly. Also, do not forget that the payment platform itself may also cause delay of payments. If the payment does not come to you, and all the data are specified, right, then call the number prescribed in the check to clarify why the payment is not carried out.
If the reference service refuses you to adjust, for example, due to a large number of errors in the room, contact your service office consultants. Return is carried out on the basis of the check. Without it, return the payment will be very difficult. You also need a passport for identification. Without the latter, return the payment will be very difficult.
In the office, write an application for correcting erroneous exposure. He put a copy of the check. When all the data is checked, the amount will go to you. To return funds to the card or account, specify the relevant data. It is not necessary to pull with writing a statement, since after the time it will be very difficult to return the payment.
What if you mistakenly put money on your account?
There are situations such when someone accidentally transfers money to your account. How to proceed?
There are two outputs here:
- The one who spent the payment will write an application for refunds in the operator's office. As a result, some amount spikes
- This person will contact you and will ask to translate funds to his number. Before it is worth making sure that the money was really enrolled. Sometimes scammers write a message about what your account is replenished with an unfamiliar room, and then call you and ask to return money
You can get data on the latest payments through your personal account. To protect yourself from errors when conducting payments, write down the number *201#. It allows you to find out my number.