How to contact the technology support service Aliexpress in Russian: Online chat. How to find out the email address of the Aliexpress support and the hotline phone? Where is the section of help on Aliexpress - Frequently asked questions and assistant - Eva robot?
The article tells how to contact the support service of the online store " Aliexpress».
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Online store " Aliexpress"He became popular at the expense of a wide range of goods and low prices. If the buyer has some difficulties with orders, he can contact the site support service.
How to contact Aliexpress technical support service in Russian online chat. How to find out the email address of Aliexpress support and a hotline telephone where there is a section of assistance to Aliexpress - Frequently Asked Question
A lot of shopping is carried out in the online store, and not each of them can be successful. Often, users open disputes to return funds, and when the dispute was won, but the money was not obsolete, it will help to solve this and other questions support service " Aliexpress».
On the " Aliexpress»There is a possibility to contact the site administration in several ways. Talk about it more.
Why do I need support for Aliexpress?
Users " Aliexpress»Can contact the online store support at any time when it requires a case. True, contact the administration is best for serious questions, in order not to load technical support once again.
Here is a list of questions that you can contact the site support service and need:
- The order is paid, but the funds were not listed on the score. " Aliexpress»
- Refund of cash due to the lack of goods in stock
- The parcel came, but the goods do not comply with its description when placing an order
- The user opened the dispute in order to return his money
- The goods (technique) came to an unsuitable state within the warranty period, and the seller refused to fix it.
Also along this link You will find a list of questions that will help solve the support service. Site employees work 24 hours a day and are always ready to help customers on important issues.
How to contact support in the online store "Aliexpress" in Russian - Online Chat
Contact an employee of the site " Aliexpress»Users can through a special online chat. If you want to communicate in Russian, then it will be possible from 7:00 to 1:00 hours Moscow time. At another time you need to contact English. To start communicating with an employee of the site, do the following:
- Go to the site and click on the top item " Help»
How to contact Aliexpress technical support service in Russian online chat. How to find out the email address of Aliexpress support and a hotline telephone where there is a section of assistance to Aliexpress - Frequently Asked Question
- In the opening window, go to " Customer Support»
How to contact Aliexpress technical support service in Russian online chat. How to find out the email address of Aliexpress support and a hotline telephone where there is a section of assistance to Aliexpress - Frequently Asked Question
- On the new page in its right part you will see a special " Online chat»
How to contact Aliexpress technical support service in Russian online chat. How to find out the email address of Aliexpress support and a hotline telephone where there is a section of assistance to Aliexpress - Frequently Asked Question
- First, think about your question before you specify your employee. Also remember that in the online chat you can not answer immediately for every question. The answer may take some time, the employee must understand the situation. By the way, you can send files, such as images to more clearly convey the essence of your problem. At the end of the chat, you can appreciate the work of the employee.
How to contact Aliexpress technical support service in Russian online chat. How to find out the email address of Aliexpress support and a hotline telephone where there is a section of assistance to Aliexpress - Frequently Asked Question
- If you use the English-speaking version of the site, then go to the aid again and then go to " Customer Support" (support).
How to contact Aliexpress technical support service in Russian online chat. How to find out the email address of Aliexpress support and a hotline telephone where there is a section of assistance to Aliexpress - Frequently Asked Question
- First review the questions in the proposed list, it may be one of them and is your problem. When you click on the question, you will immediately be transferred to the answer page.
How else can you contact the Aliexpress online store support service? Electronic Boxes, Phones, Robot
Contact employees Aliexpress»You can both in other ways. For example, via an electronic box:
How to contact Aliexpress technical support service in Russian online chat. How to find out the email address of Aliexpress support and a hotline telephone where there is a section of assistance to Aliexpress - Frequently Asked Question
Here is a list of addresses for which you should contact support:
- General issues - [Email Protected]
- Opening dispute - [Email Protected]
- Safety - [Email Protected]
It will be necessary to write in English or in Chinese.
It is also possible to refer to the special "bot" in the face " Robot Eva»:
How to contact Aliexpress technical support service in Russian online chat. How to find out the email address of Aliexpress support and a hotline telephone where there is a section of assistance to Aliexpress - Frequently Asked Question
You need to communicate with the robot in English. True, in this case you will not be able to get qualified assistance.
Contact employees " Aliexpress»Available and hotline. Here you still have to pay for the call. Calling is only only on very important issues for you. On the " Aliexpress»No support telephone numbers are not specified, but you can find out about it at the following address.