How to cancel an order to "Aliexpress" from a mobile application before and after payment of the order, before and after sending goods? How to return money after canceling an order to "Aliexpress"?
The article will tell how to cancel an order for Alieksspress from a mobile application.
Many people who made purchases on the popular Chinese Internet playground " Aliexpress."Often at the last moment realize that they bought the goods they do not need. Accordingly, the need arises to immediately cancel the order. But it becomes not entirely clear, you can cancel orders before making payment or also after?
The reasons for which the order may be canceled are completely different. As a rule, the main problem is the inexperience of the buyer when it is registered on " Aliexpress."For the first time and immediately makes a purchase.
For example, you do not know the seller well, have not learned his rating, did not appreciate the situation. After all, first of all, you also need to read and comments from other buyers.
In any case, in today's review we will discuss how to cancel an order for " Aliexpress.»From a mobile application before and after payment of the order, before and after sending the goods. We also learn how to return the money after the cancellation of the order to " Aliexpress.«.
How to request an order to cancel an aliexpress from a mobile application before and after payment for goods, sending goods: instructions?
Before doing this issue from a mobile application, we first consider how the cancellation of orders is working on " Aliexpress.«.
Suppose you managed to find the thing you were looking for, and you clicked on the button " Buy now". Then you had to confirm your order, and then you hit the page where " Aliexpress."Offered to pay for goods using a particular payment system.
And here it came to you that this product is actually not quite suitable for you, and you decided to find a new one. Of course, there are no problems search for other products on the site, to pretty learning a description or customer reviews. But made and not paid just what the order remained in the list of your perfect or not yet perfect purchases:
This issue is solved in two ways. First, you just don't do anything! Just your order will automatically cancel in three weeks.
Secondly, if this order is a corp to you eyes, then you can click on " Cancel the order"And then formally choose the reason why you did it. You can, in principle, choose any reason:
This is the basis of the order of the order before payment and, accordingly, before sending. But what to do if the goods have not yet been sent, but already paid? In this case, in the same list of orders, it is with the status " Expected shipment". But here there is a way out.
The fact is that sellers send goods not immediately or not always immediately. Usually they have some time to process your order and other nuances. At least, you can still have time to do anything, if, of course, did not change my mind to cancel the order in two weeks.
Therefore, for some time the button " Cancel the order"It will still be activated. You can click on it and repeat the steps described above. If you do not see such a button, it means that the system has not yet processed your payment. Once the payment is accepted, the button is activated. Try not to miss this moment.
But suddenly you all launched, the seller accepted the order and has already sent the goods? What to do? In this case, you should contact the Support Service Aliexpress."And completely clarify the situation. Before you, you need to remove the package to the phone that came to you, but do not open it. If the seller has not yet managed to send the parcel, then this is an order of magnitude simplify the task of returning your money. How to contact support, look at the video at the end of this article.
Now we will deal with the main issue, how to cancel the order C Aliexpress.»From a mobile application before and after its payment. In fact, this is done very simply, and you practically have to do the same thing that you learned from the foregoing. In general, do the following steps:
- We go to your profile and in the section made orders choose " Payment is expected«.
Instructions, how to cancel the order and return money to "Aliexpress" from a mobile application.
- Next, we look at the received list of orders if you have it. We find the order you do not need, click on its picture, but do not press the product payment button.
Instructions, how to cancel the order and return money to "Aliexpress" from a mobile application.
- Next we can cancel the order as it was indicated above. In the screenshots below will be visible all the actions that you need to do.
- We cancel the order
Instructions, how to cancel the order and return money to "Aliexpress" from a mobile application.
- We choose the cause of cancellation
Instructions, how to cancel the order and return money to "Aliexpress" from a mobile application.
- Confirm the cancellation
Instructions, how to cancel the order and return money to "Aliexpress" from a mobile application.
All these actions in a mobile application are similar to those that need to be done on the computer. Therefore, you can cancel the order as before and after you pay, if you do it in the next minute or hours. Money will be returned to you (it takes up to three weeks). If the customer has accepted the order, then contact the support service. How it is done, shown in the video below.