How to cancel an order for Aliexpress before and after paying the order from a computer? Is it possible to cancel an order for Aliexpress after sending goods?

Bought goods by AliexpressBut suddenly decided that you don't need him? We will help you cancel the order.

Sometimes when buying any thing to Aliexpressit happens that for some reason she does not come. In such a situation, the platform allows you to cancel the order.

The buyer has the opportunity to cancel the order, only until the parcel is sent. In addition, it is possible to do this no earlier than a day after payment.

How to cancel an order for Aliexpress before payment?

To cancel order on Aliexpress Before making payment, nothing is particularly needed.

Just wait 20 days and cancel will be automatically.

But after payment, the protection system and its signal will begin with its signal, that the money for the goods is made, the seller will send you a parcel.

How to cancel an order for Aliexpress at the payment check stage?

So, you made a payment for the order, but then we decided that you don't need it. According to the rules of the site, the order is allowed to cancel if the parcel with the goods has not yet been sent. If the seller sent an order, he will have to get it first, and then return the goods to the seller through the argument. But all this is very difficult, and expensive. So it is better to not mess with it.

But if the payment of goods has passed successfully and now at the order status "Payment is checked", then in this case:

• Open Site Aliexpress and move the cursor to the right upper corner on the words " MY ALIEXPRESS.«
• Then click "My orders"

My orders

• Find the right item
• Choose "Cancellation"as shown in the photo below.

• The window will turn further with the proposal to choose the cause of cancellation
• You can click "I don't need this product"

Choosing the reason for the cancellation of the order

• Now choose "Send"

That's all! Now the order is canceled.

How to cancel an order for Aliexpress in the status of "Expected sending"?

Cancel order before sending

If your payment on Aliexpress has already been tested by the system, and the order received the status " Expected shipment"Now the seller is preparing to send you the goods. Usually it is given to seven days. Accordingly, while the parcel is not sent, money can still be easily requested.

First of all, write to the seller (clicking, " Message to seller", As shown in the picture below) so that it does not prepare your order to shipment, as you have randomly produced, or simply changed my mind to acquire a thing. You can write like this: "I Want to Cancel The Order. sorry " And even without explanation.

Further cancel the order as well as in the previous case.

Now wait until the order is canceled by the seller.

If he has already sent the parcel, he can reject your request. But sometimes the sellers intentionally do not confirm cancellation, as it is much more profitable to sell the goods than to return the money back.

In this case, ask for sure to provide a tracking number, and emphasis do that if it is wrong, then you will discover the dispute, and you in any case will be returned.

When will the money be returned after the cancellation of the order to Aliexpress?

If everything is in order and the seller agreed to cancel the order for AliexpressThe return procedure will begin. As a rule, the entire operation lasts up to three weeks, depending on the payment method.

Although on average money is returned from 5 to 10 days, as in the case of opening a dispute.

Video: How to cancel order and return money on Aliexpress?