Beeline erroneous payment: how to return the money?

Published by B. Beeline / Beeline services
/
Nov 2 2016.

The article describes how to return the erroneous payment on the "BILINE".

It does not rarely happen that the subscriber of a cellular operator by mistake translates the money to someone else's account instead of its own. Moreover, not a single person is insured against this error when setting the number, even very neat.

If when making a call to an incorrectly dialed number, it generally does not happen anything terrible, then the replenishment of someone else's account can be very sad.

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Beeline erroneous payment: how to return the money?

What to do in this situation? In fact, compensate for your damage when you listed money on someone else's issue by mistake, not so difficult. Operator " Beeline"Makes it possible to translate funds from someone else's number to your phone if you have made an erroneous payment. It is only necessary to contact one of the company's offices or call the desired number.

In this review, we will consider the question of how you can return your cash when making an erroneous payment to " Bilyine».

How to return money when making an erroneous payment on "BILAIN"?

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Beeline erroneous payment: how to return the money?

One of the advantages of the Beeline mobile operator is that it helps to return erroneous payment not only if you visit any office, but also thanks to just one call. True, it is possible if you were mistaken when you set two digits or listed not at that expense not more than 3000 rubles. Moreover

  • Passed less 14 days Since the payment.
  • The number should not begin from 6. (for example, 8 603 *** ** **).

In this case, it is necessary:

Find out belonging erroneous number to the network Beeline

To check the accessory to the Beeline network use the team * 444 * phone number without 8 #.

If all the conditions are executed, you can translate the payment to the correct number automatically in one of the following ways:

  • Take advantage of USSD team *278#.
  • Go to the web page perenos.beeline.ru..
  • Call for a special number 07222.

When you are tied with an employee " Biline"You will need to tell him about your problem, as well as to put your passport data for identification.
Also indicate the amount of payment and the date of its implementation.

The operator will check all the data, and if the erroneous payment is really confirmed, then after a certain time, the cash will be transferred to your account.

  • If your payment does not match The terms listed, you can make an application for transfer through a Beeline specialist. The application is processed 3 days. You can submit it in one of the following ways:
    • Visit one of Beeline offices with a check and passport.
    • Send us a written application for Email: [Email Protected]

Once again, we want to draw your attention that this method of returning money during an erroneous payment is possible, if you scored no more than two wrong numbers And they sent no more than 3,000 rubles on someone else's account.

In the case when the wrong payment is more than 3000 rubles, or the wrong number is different from yours to more than two digits, you will have to use the other way - to contact the office " Biline».

When contacting one of the offices " Biline»You will need to fill out a statement on the proposed options:

  • Application for the transfer of your money from an erroneous number to the correct one.
  • Application for refund cash or on your bank card.

If you wish to simply transfer money to your own number after an erroneous payment, then you need to fill out a statement by specifying in it: all your data (including passport), erroneous and your numbers, the amount of the erroneous payment.

So, the information undergoes changes, more accurate information can be found by passing on the official website. by reference to the erroneous payment section. Here you can download blanks for applications.
This is a Moscow link. It is necessary in the upper left corner on a black background to change to its city (although it is not necessary). Contacts are united throughout Russia.

In addition, you will also need to attach a copy of a transaction confirming this payment.

If you wish, just return money to your card or cash, you should fill out another statement. Here you specify all the details of your bank card, and you can get cash in one of the offices " Biline"Where you, actually, and you will submit this statement.

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Beeline erroneous payment: how to return the money?

Return cash to the card or cash is advisable when you made an erroneous payment for a large amount. Also remember that the Commission is charged at each payment, and " Beeline You will return only the basic cash.

If you do not want to get to offices " Biline"And you have a scanner at home, then you can just download the corresponding form on the site" Biline", Fill out a statement and together with a scan of transaction to send to email (you can find on the site" Biline" in " Contacts»).

When applying for an erroneous payment is submitted, remember that this is possible if on the personal account of the subscriber to whom you mistakenly transferred funds, there is an appropriate amount. When making an erroneous payment, you can not hide with this question.

Error payment on your number

Above we figured out how to return money or translate to your score after an erroneous payment. And what to do, when another subscriber mistakenly translated his funds to your number? In this case, it should be honest, and wait for any actions by the subscriber, because you yourself do not know exactly who should return money.

Video: Return money. Beeline MTS Megafon.

 

comments 3. Add a comment

  • Hello! The robot by phone is not capable of answering how to return the money mistakenly sent by me to another number. I me today at 14.01 with Yandex Wallet sent 150 rubles (+3 rubles Commission) to the number 903 519 4298, instead of 903 519 4198. Subscriber number 903 519 4298 is not available.
    Payment transaction number153 rub. 2000591341780.
    Phone number +7 903 5194298
    Payment performed from IP Address 176.15.186.95
    Please return the specified payment to number 8 905 519 4198.
    Thanks in advance for the help.

  • I can not send SMS to number900 (certificate, debt, etc.), write, error when transferring, what to do?

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