Error 651 when connected to the Internet Rostelecom: What to do? How to fix the error 651 on Rostelecom?
Often, Rostelecom subscribers can be heard about the problems with the Internet. In particular, the error occurs 651. What is this error and how to eliminate it?
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Using Rostelecom's services, subscribers often complain about the occurrence of numerous errors. For this reason, they can not enter the Internet.
It is worth saying that there are no special skills to correct errors. In this article we will discuss what this error is 651 on Rostelecom, and how to eliminate it.
common data
This error appears when you try to connect with the Internet. The reason for its appearance can be anything:
- Technical work from the service provider
- Bug in billing
- Incorrect operation of devices from the subscriber
- Network or network equipment failure
- Network equipment incompatibility on a computer
Mostly eliminate the error in a couple of minutes. To do this, you can reboot the equipment or contact technical support. But there are more difficult situations. We will analyze them.
How to eliminate an ADSL error?
How to fix the error 651 on Rostelecom?
Customers who use the old ADSL technology are connected to the Internet via the telephone network. In this case, the setting can be manufactured in the network and in the computer. In this case, the solution to the problem will depend on where the settings are made.
If the Internet connection is carried out using a PPPoe connection on a computer, then it is worth checking what the signal is at the modem. Look carefully on the indicators and make sure that the modem has a good signal.
It is possible to understand this in a smooth luminescence of the indicator. If it flashes, restart the device. At the same time, check how correctly the connection from the telephone network is running. After rebooting, rate the signal level and try to enter the Internet again.
If and now the error does not disappear, then check how reliably the computer is connected to the heated. An error may appear when there is no normal connector contact. Sometimes it helps the reboot of the computer itself.
When the connection is configured via a modem that works as a router, go to its control panel and see the correct connection parameters and reboot. If it does not help, make a reset to factory settings and configure everything again.
A reboot of a computer is the very first operation that needs to be done before using other ways. You should also create a new connection and remove the old, and also disable all the adapters that you no longer use.
If the modem shows an excellent signal, and the computer also does not show visible violations, then call the support service. It may be that Rostelecom is working and, as a result, an error 651 appears.
How to fix an FTTB or GPON error?
If your home connection is carried out on the optical line, and in the apartment there is a "twisted pair", it speaks of the use of high-speed FTTB technology. When the 651 error appears, check:
- The correct data for entering the connection is correctly indicated.
- Whether network equipment
- Are there any problems from Rostelecom
If the cable is connected to the router, then make sure that the PPPOE connection is correct. To do this, enter the control panel and correct the connection settings according to the instructions. Also check that the cable is connected to the WAN port, and not LAN.
Reboot and new setting
651 Error - how to remove Rostelecom?
- Any device when the failure occurs must be reloaded. For example, if you need to restart the modem, go to its control panel or click on the RESET button, or pull it out of the outlet and turn on again
- The same operation is performed with another device. If an error is connected to an Internet, then also click on Reset or reconnect meals. Mostly it solves the problem. You can still restart the computer
- Also, the occurrence of an error can be associated with the incorrect operation of the network equipment of the computer. If you are connected to multiple network cards, turn off those that are not used. You can do this through the Device Manager in the Control Panel
- If and then the problem will not disappear, then clean the registry with a special program. One of these is CCleaner is an ideal assistant to correct errors.
- As mentioned above, the problem is sometimes caused by a bad connection of contact with each other. In such a situation, remove the cable from the connector and captivate the contacts with alcohol or cologne. If the cable is badly damaged, then it must be replaced
Effect of Anti-Virus or Firewall
Often an error starts to appear after installing programs. This is mainly due to the installation of antivirus or firewall. These programs can block some ports that are important for the connection.
Less frequently, the error appears when the network card driver fails. In this case, using the Task Manager, it must be reinstalled.