How to restore the number of Kyivstar?

Kyivstar was the first of the Ukrainian mobile operators to create a "self-replacement of the SIM card" service. On how to resume the work of the old SIM card, it will be discussed below.

For prepaid communication subscribers, there is now a new service that allows you to quickly and easily restore a lost or damaged SIM card. To do this, you only need to make several simple manipulations with a new starting package and can be safely used by the old number.

This service will be very useful and in the case of the acquisition of new mobile gadgets, which for the most part are equipped with slots under Micro and Nano-SIM. But even when accessing the Kyivstar store with a request to replace the map format, this service will be provided for free.

We restore the SIM card, performing simple steps

1. Acquire a starting package
2. Insert the SIM card and activate it by set * 111 # (call)
3. Perform a request * 245 * 380xxxxxxxxxx * y ... y # (call)where 380xxxxxxxxx is the number of your old SIM card, ... y - its 19-digit ICC code or PUK1. If you have not saved the necessary information - there is no reason for anxiety. Enough to go to your home office in the Kyivstar system, or contact the operator (reference service 466)
4. We expect an SMS message about the execution of an application for about 7 hours. In addition to the old number, all the money will be restored on the main and bonus accounts, your current tariff plan, active services

Care of the client and the safety of the procedure - above all

The operator first of all took care of customers who wish to be in touch during the implementation of the Card Recovery Application.

After the application is sent, the new number comes 100 minutes for calls (only subscribers of the network) and 100 MB Mobile Internet (checking residue using a combination * 115 # Challenge). Minutes and megabytes will be active only at the time of processing the application.

Very many bank card owners tie their phone numbers to banking systems. To prevent the possibility of fraud during application processing, the operator monitors the SIM card registration on the network. In case of detection, the submitted application will be canceled.

Owners of contract numbers

If you are the owner of the contract number, then a slightly different service ("Single Card") is available at the destruction, the stealing card.

In order for it to take advantage of, you need to contact the corporate salon of Kyivstar. Cost will be 25 UAH. Money will be written off from the main account of the Subscriber.

Finally, a few tips

• it is impossible to replenish the temporary account of the new card during the resumption of the work of the old
• the service is not free - its value in the amount of 5 UAH. Will be written off from the main account of the subscriber. Take care of the availability of the required amount on your account
• to implement a correct request for a replacement card, 4 attempts per day are given
• request request was supposed to be sent to the operator not more than 7 days after the activation of the starting package, otherwise it would be impossible to use this service
• the service will not be provided to the owners of some tariff plans that have code 068

Additional information about the service can be found on site., either by calling the operator.

Video: My Kyivstar