How to contact the MTS operator directly?

Published by B. MTS / Useful advice
/
5 Jul 2016.

Several tips, as you can contact the MTS operator.

How to contact the MTS operator directly?

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Each MTS subscriber is sooner or later, questions or problems associated with the use of the SIM card, tariff, operator services, and so on. In some cases, to solve the problem, it is necessary to contact the company's employee directly. In order not to spend time on listening to the automatic message and immediately go to a conversation with a specialist of the count, you need to do the following, a few simple operations.

How to call MTS Operator from Mobile: Several Soviets

  • First, dial the reference number 0890 For all subscribers. At the beginning of the telephone conversation, you will find yourself in the "voice menu" where you will be asked to choose from a one or another button to obtain the necessary information. It is strongly recommended to carefully listen to the automatic message, it will take you only a couple of minutes and may help you solve your problem, without a call to a specialist. Pressing * (asterisk) on the keyboard of your phone you can go to the tone call mode
  • Next you need to click on the button " zero"On the panel of your phone, to communicate with the Call operator directly, you can also click on it at the beginning of the conversation if you do not want to listen to the automatic message. By clicking on her your call, it will automatically be redirected to the center specialist. Then you need to wait a bit, and if all employees are busy on these moments, you will tell you about it, you will also tell you the waiting time before communicating with the operator (approximate). It is recommended to make calls in the morning or in the evening, the opportunity to immediately contact a specialist, during the daytime, the waiting time ranges from 5 to 10 minutes
  • Contact a specialist of the count center is not only from a cell phone, but also in urban. To do this, you need to dial: 8 At the beginning of the room, i.e. country code, then dial the city code (or us. Item), and after dial 766-041-66. By typing it you will find exactly in the same voice menu, where the same voice commands work as when calling from a cell phone

  It is important to note that calls to both numbers are absolutely free, but only if you are in the operator's action zone.

  • Also, in the company MTS, they believe that each of their subscriber should be a member know the number 8 (800) 333-08-90. You can call it on another SIM card or from a city phone from anywhere in the Russian Federation. By calling this phone, you directly contact the Cole-center employee who will listen to your problem, a claim or wish and necessarily help
  • There is another way to ask your question directly specialist of the company. True, it is relevant for cases, if you do not need an urgent answer to your question. The average processing time of one application is 1-2 days. In this way, to ask your questions to be used by those who have not yet been a client (subscriber) MTS. To do this, go to the official website and from the main page to go to the appropriate section. Writing an application, leave your number or e-mail where you want to get the answer

Video: How to contact MTS operator?

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Comments 1. Add a comment

  • Your company does not have a brain at all about all the phones answers the machine. How can you contact the operator you indicate vidio and actually what? Program Answer and automatic pronunciation of donated phrases and all then interrupted communication. It may be enough for nonsense to be enjoyed and older people will be able to answer a person. Think. And give the answer.

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